Personal shipments

Delivery of personal belongings worldwide — simple, fast, and secure.

Sending a gift to relatives, items to friends, or packing a suitcase for a move?

U Post will take care of everything – from the warehouse to the recipient’s doorstep.
We work with individuals in Ukraine and abroad, offering favorable rates, clear terms, and support at every stage.

Place your order online, send it to our warehouse – we’ll handle the rest.

Our benefits

Tracking for
every shipment

Convenient personal
account

Insurance
and support

Simple rules and
online processing

Delivery from Ukraine
to Europe — daily

Stages of cooperation

YOU SUBMIT A REQUEST
ON THE WEBSITE

YOU SEND THE PARCEL
TO OUR WAREHOUSE

WE PROCESS, CHECK, AND
DELIVER IT ABROAD

THE RECIPIENT RECEIVES
THE PARCEL AT HOME

YOU SUBMIT A REQUEST ON THE WEBSITE

YOU SEND THE PARCEL TO OUR WAREHOUSE

WE PROCESS, CHECK, AND DELIVER IT ABROAD

THE RECIPIENT RECEIVES THE PARCEL AT HOME

Allowed and restricted products

What can be sent?

Electronics and small household appliances
Used things, soft toys, constructors, educational toys
Household chemicals, the labels of which indicate the name of the manufacturing company and composition
Disks or flash drives with information on which passwords are not set
Cosmetic products: nail polishes, hair dyes, cosmetic lotions

View full list accepted for transportation

What is not accepted for transportation?

Dangerous objects: weapons, flammable liquids and solids, substances in pressurized cylinders, gases, deodorants
Art objects: paintings, stamps, antique books, icons
Jewelry and precious metals
Medicines

If, during the inspection of the shipment, the customs officer discovers goods that are not accepted for transportation, the parcel will be returned at the expense of the sender.

View full list aren`t accepted for transportation

Shipment types

Items worth up to €45

The declared value of the shipment must match the market price.
Customs fees are not charged for the parcel. Exception: if the customs authorities determine that the value of the shipment is more than €45.

Items worth €45 or more

The declared value of the shipment must match the market price.
Customs fees will be charged for the parcel.

Calculation examples

EXAMPLE 1

I am sending a jacket and a charger

I am sending my brother a jacket and a phone charger. Both items are used, for personal use. The estimated total value is €42.

No customs duties will be charged.

EXAMPLE 2

I am sending a notebook, a new cosmetic bag, and a scarf

I am sending my friend in France a notebook, a new cosmetic bag (€20), and a scarf (€18). All items are new, in packaging, but the total value does not exceed €45.

No customs duties will be charged.

EXAMPLE 3

I am sending personal items for studying

I am sending my daughter personal items for studying: a backpack, jeans, shoes, and a tablet. The total value of the items exceeds €150.

Customs duties will be charged.

Customs clearance

Your Delivery Partner

Up to €45

International shipments with a declared value of up to €45 are not subject to additional customs fees.

Except when the customs authorities determine that the market value of the parcel is more than €45

€45–150

International shipments with a declared value of up to €150 are subject to VAT at the rate of 20%.

Calculation example:
The product costs €100 
VAT = €100 x 20% = €20 
The recipient must pay €20.
 Customs fees are paid by the recipient.

€150 and more

International shipments with a declared value of more than €150 are subject to:

customs duty: up to 18%
VAT: 20% of the declared value and duty

Calculation example:
The product costs €300. 
In addition, you must pay customs duties: 

import duty = €300 x 10% = €30 
VAT = (€300 + €30) x 20% = €66

The recipient must pay: €30 + €66 = €96
Customs fees are paid by the recipient. The recipient will receive details about the package registration and calculation of payments to the specified e-mail

Submit a request — we will get in touch with you!

Or contact us

+38 096 554 8888